Detest the mundane white partitions, the intercom voice flatly saying “now serving,” and the plastic chairs that maintain you uncomfortably near strangers whilst you wait an eternity to resume your driver’s license?
The Division of Motor Automobiles feels your ache, and needs you to finish this and different vital duties from the consolation of your own home.
Really, you gained’t have any selection — these providers will solely be obtainable remotely.
As a part of a self-declared “customer-focused digital transformation,” the DMV is increasing its digital providers and can not course of easy transactions in its places of work.
Beginning June 3, the division’s web site, dmv.ca.gov., would be the main strategy to get hold of the next providers:
- Easy car registration renewals that aren’t previous the due date.
- Driver’s license renewals that don’t require an in-person go to (drivers age 70 and older are amongst those that will nonetheless have to enter a DMV workplace to resume).
- Requests for copies of auto registration data, which present a car’s possession historical past.
- Requests for copies of driver’s license data, which present a driver’s historical past.
- Requests to interchange a misplaced or stolen driver’s license/identification card.
These providers may also be accessed by mailing the required paperwork to the DMV or calling the division. In some circumstances they are often performed by a DMV kiosk.
In the event you go to your native DMV workplace, the employees is not going to course of these providers in individual however slightly level you to their web site or various “out-of-office” choices.
By shifting these providers on-line, the DMV expects workplace visits to lower by 200,000 prospects a month, or about 2.4 million a 12 months.
The change comes simply earlier than the beginning of the summer season season, when workplace visits to the DMV peak, DMV director Steve Gordon stated in an announcement.
“We all know it’s simply going to worsen in our places of work with traces and wait occasions except our prospects assist by going surfing first,” Gordon stated. “Assist us show you how to. At all times attempt on-line first and use the opposite handy channels we’ve got made obtainable so that you can simply deal with DMV enterprise.”
